In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify - Plan - Execute - Review cycle, and wraps up with an in-depth case study to help you practice what you have learned.

At the end of this workshop, you should be able to: understand basic concepts of personal mental health, know what psychological workplace safety is and why it is important, identify the factors influencing personal mental health and safety in your workplace, consider assessment and action strategies for personal and workplace needs, engage key participants in workplace programs, and explore methods of evaluation and continuous improvement.

This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.