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Microsoft Teams: Using Other Communication Tools
$99.00In this course you will learn how to use chat, and manage meetings and files. -
Microsoft Sway: Graphics and Design
$99.00In this course you will learn how to work with images, customize image display, and set design options. -
Microsoft 365 OneNote: Getting to Know 365 OneNote
$99.00In this course, users will learn how to: Navigate the 365 OneNote environment, create a notebook, add content elements (such as section groups, sections, and pages) to a notebook, use OneNote viewing tools, and share and collaborate on notebooks. -
Problem Solving and Decision Making
$99.00In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying "no," giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft Windows 11: Part 1: Using Windows 11 Security Features
$99.00In this course you will learn how to: configure passwords, use Windows Security, Store and share files with OneDrive. -
Windows 10: May 2019 Update: Getting Started
$99.00In this course you will learn about the Windows 10 May 2019 Update and what it includes. You will also learn how to update Windows 10 to the May 2019 Update. and sign into Windows 10. -
Microsoft 365 Excel: Part 1: Customizing the Excel Environment
$99.00Customize general, language, formula, proofing, and saving options Use Excel's version control features Customize the ribbon and the Quick Access toolbar Customize the functionality of Excel by enabling add-ins Customize advanced and Trust Center options -
Microsoft OneNote Online: Working with Notes, Part Two
$99.00In this course you will learn how to use tags and symbols, add handwritten text to a note, and use OneNote's highlighting tools.
