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  • Developing a Training Needs Analysis

    $99.00
    This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
  • Developing Your Training Program

    $99.00
    After you complete this course, you will be able to: Describe the essential elements of a training program, apply different methodologies to program design, demonstrate skills in preparation, research, and delivery of strong content, explain an instructional model, and create a training program proposal.
  • Working with the Media: Creating a Positive Working Relationship

    $99.00
    You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you're going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.
  • Building Better Teams

    $99.00
    After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts ,identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting.
  • Project Planning: All You Need to Know

    $99.00
    Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets.
  • An Environmental Audit Primer

    $99.00
    This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliances, corrective actions and an audit closing meeting.
  • Developing an eLearning Course

    $99.00
    This course will ensure that training personnel have the skills to develop eLearning courses. It starts by outlining the common elements of common instructional design models and summarizing the common elements of eLearning development. Then each element is explored and practiced to gain practical skills in eLearning development. This includes creating an organizational needs assessment; writing measurable learning objectives; determining assessment types; creating a rubric for an eLearning assignments; using Universal Design for Learning, supporting LGBTQ2+ learners, accessibility standards, and media standards; establishing eLearning activities; creating a storyboard; choosing an eLearning authoring tool and LMS; and evaluating at each level of Kirkpatrick’s Levels of Evaluation, including determining return on expectation for impact evaluation.
  • Workplace Health and Safety: The Supervisor’s Role and Responsibilities

    $99.00
    This course will help you learn about various aspects of a supervisor's role in organizational health and safety, including: the employer's responsibility to display due diligence; the three rights of workers; the responsibilities and roles of supervisors and workers; the role of the health and safety committee; the responsibilities of supervisors and workers in hazard identification, assessment and control, safety and health inspections, and accident reporting and investigation; the necessary health and safety training for employees; the importance of communicating health and safety information; and how to create an employee orientation checklist.
  • The Practical Trainer

    $99.00
    In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb's experiential learning cycle, and learning styles. You'll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants.
  • Creative Thinking and Innovation

    $99.00
    In this course, you will identify ways to develop your creative side and build a creative environment. You'll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).
  • Delegation: The Art Of Delegating Effectively

    $99.00
    This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.
  • Environmental Sustainability: A Practical Approach to Greening Your Organization

    $99.00
    Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term 'greenwashing' and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts.
  • Employee Accountability

    $99.00
    You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you'll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.
  • Selling Smarter

    $99.00
    In this course, you will learn why consultative and customer-focused selling are so important. You'll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.
  • Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying "no," giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
  • Dealing With Difficult People

    $99.00
    Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations.
  • Performance Management: Managing Employee Performance

    $99.00
    In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.
  • Becoming a Progressive Employer: Setting Trends Instead of Following Them

    $99.00
    In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organization.
  • Facilitation Skills

    $99.00
    In this course, you will learn how to distinguish facilitation from instruction and training, to indentify the competencies linked to effective small group facilitation, how to understand the difference between content and process, how to identify the stages of team development and ways to help teams through each stage and, how to use common process tools to make meetings easier and more productive
  • Exploring Universal Design for Learning

    $99.00
    This course provides participants with the opportunity to develop an understanding of UDL and the UDL guidelines as an educational framework; the purpose and rationale for UDL; and how to recognize and apply UDL in practice. During the workshop, you will engage in hands-on activities and discussions to explore practical strategies and techniques for implementing UDL in their classrooms.
  • Giving Effective Feedback

    $99.00
    In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You'll also learn some tips for receiving feedback.
  • NLP Tools for Real Life

    $99.00
    This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
  • Advanced Project Management

    $99.00
    In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members.
  • Building an Online Business

    $99.00
    This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur.
  • Business Ethics for the Office

    $99.00
    In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg's six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.
  • Workplace Ergonomics: Injury Prevention Through Ergonomics

    $99.00
    In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.
  • Active Listening

    $99.00
    In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
  • Managing Pressure and Maintaining Balance

    $99.00
    This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
  • Coaching and Mentoring

    $99.00
    In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
  • Transgender Employees: Creating an Inclusive Work Community

    $99.00
    In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons - those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgendered employees and increase the comfort level and productivity off all in your organization.
  • How to Become a Leader with Integrity

    $99.00
    At the end of this workshop, you will be able to: Understand why integrity makes a powerful, lasting impact, Recognize and use the four 'I's of transformational leadership, Practice better self-leadership, Measure and develop your authenticity and transformational leadership, Develop charismatic behaviors and improve your skills of persuasion, and Learn how to transform others.
  • Network Defense Essentials (NDE)

    $515.00
    The academic credit used by NDE is based off twelve-week courses that constitute 3 credits per course. All courses constitute approximately 100 hours of work per course (reading, Online Discussion Forum postings, assignments, papers and supplementary requirements).
  • Building a Consulting Business

    $99.00
    This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider.
  • Employee Recognition: Appreciating Your Workforce

    $99.00
    Here you are going to learn just what an employee recognition program is all about. You're going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office.
  • Communication Strategies

    $99.00
    This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.